Placing an order
All orders must be placed through our online store

Price and payment terms
Our online store accepts payment by the Danish Dancard, Visacard, Mastercard, Maestro and American Express. All prices are stated in DKK and EUR and all quoted prices are valid at the date of purchase. When checking out the amount is stated in DKK only. Your account will not be charged until immediately prior to shipping. 

Time of delivery
In-stock orders are normally shipped within three business days after receipt of order. In case of longer delivery time, you will be notified by e-mail.

Delivery carrier
Your order will be delivered by GLS (Denmark) or by UPS (Europe and Worldwide) to the postal address stated in your order. All freight and handling fees are stated on the order form, and all charges are included in the grand total.

Return policy
If you are not fully satisfied with your purchase, you can return such products in undamaged condition within two weeks of delivery. In order for us to give you the best service possible we kindly ask you to fill in the return form which you received together with the order. We kindly ask you to use the return label which was included in the package.

Refund policy
We are happy to accept the return of non-faulty goods if they are unused and in their original packaging and condition. To qualify for a full refund, you must ensure that all returned goods reach us within two weeks after you have received the goods. Refunds will be made within 10 days after receipt of your return.

Customer information
To shop online at we kindly ask you to supply us with the following contact details:

Postal address
Phone number
E-mail address will use the collected information to fulfill your order and to provide a personal and customized shopping experience. For further info about our privacy policy please visit:

General disclaimer cannot be held responsible for product unavailability, product discontinuation, typing errors or misprints.

How to reach us
You can reach us by e-mail at or by phone at (+45) 31 494 494. Please contact us if you have any questions about shopping online at Niedziella & Friends.